Support
Help for TakeCareOS users.
For help using TakeCareOS, start with your organisation administrator or contact our support team.
Access and account help
If you need access to an account, have forgotten how your organisation manages sign-in, or need a role changed, contact your organisation administrator first. They can help with access within your organisation.
Contact support
Email [email protected] with the app or web version you were using, the affected feature, and the approximate time and timezone. Include the Support code if one was shown.
Do not send passwords, recovery codes, or participant, care, medical or financial records by ordinary email.
Privacy and sales enquiries
For information about personal information, read our privacy policy.
Looking to see TakeCareOS before your organisation starts? Book a demo. For help with an existing account, email support instead.