Comparisons
TakeCareOS vs ShiftCare: Pricing, Features and AI Compared
TakeCareOS is one plan with every feature included, a 14-day free trial and a 3-month money-back guarantee, and an AI co-pilot that waits for your approval before it changes anything. ShiftCare is sold in four plans, with some features on its top plan and some as add-ons.
At a glance
| Topic | TakeCareOS | ShiftCare |
|---|---|---|
| Plans and extras | One plan, every feature included | Four plans. Direct NDIA claims, Family Portal and shift costing are on Premium; Support at Home is $5 per client a month on Premium and Enterprise[1] |
| Free trial | 14 days, no card. We set up your account within one business day | 7 days, no credit card, minimum 5 staff[1] |
| Money-back guarantee | 3 months: if it isn’t right for you, we refund your subscription fees | Not stated on their pricing page[1] |
| AI | Atlas, a built-in AI co-pilot: ask in plain English to change rosters, fix timesheets or pull reports, and nothing is saved until you approve it. AI also turns quick entries into shift notes and can review each note against your standards | AI progress notes with voice, connections to Claude and ChatGPT, and Signals that detect issues (and on Premium act on routine ones)[1] |
| Who it’s for | NDIS providers, support coordinators, organisations that do both, and home care and aged care providers | NDIS, aged care and home care providers[2] |
Where TakeCareOS is stronger
- One plan with every feature. No plans to compare and no add-ons to price up.
- Atlas changes nothing until a person approves it, whether it’s a roster, a timesheet or a report.
- A 14-day free trial (ShiftCare’s is 7) and a 3-month money-back guarantee.
- Shift notes that get finished: a shift can’t be clocked out until its note is written.
Who TakeCareOS suits
Pick TakeCareOS if you want every feature for one price, and AI that does the admin with a person approving each change.
The quickest way to know is to try it: TakeCareOS is free for 14 days, with no card.
Questions
Does ShiftCare charge for extras?
ShiftCare’s Australian pricing page lists four plans, with direct NDIA claims, the Family Portal and shift costing on Premium, and Support at Home as an add-on at $5 per client a month (checked 23 October 2026). TakeCareOS is one plan with every feature included: A$20 per active staff member a month.
How long are the free trials?
ShiftCare offers 7 days with no credit card. TakeCareOS offers 14 days with no card, and a 3-month money-back guarantee on subscription fees.
How is TakeCareOS’s AI different?
TakeCareOS has Atlas, which does the admin you ask for and changes nothing until a person approves it, plus AI shift note summaries and review. ShiftCare lists AI progress notes, connections to Claude and ChatGPT, and Signals, which on its Premium plan act on routine issues.
Can we move from ShiftCare to TakeCareOS?
Yes. We move your data across from ShiftCare for you, and you’re live in about a week.